Welcome to Infinity Furniture Maker (“we”, “our”, “us”). By using our website (the “Site”) or purchasing from us, you agree to be bound by the following Terms and Conditions (“Agreement”). If you do not agree, you must not use our Site or services

1. General Use

Infinity Furniture Maker provides handcrafted furniture made in New Zealand. Your use of the Site is subject exclusively to these Terms and Conditions. You agree not to use this Site for any unlawful or prohibited purpose. We may update or modify these Terms at any time, and your continued use of the Site constitutes acceptance of those changes.

2. Intellectual Property

All content on this Site—including images, text, graphics, logos, video, and design—is the property of Infinity Furniture Maker or our licensors. You may view and download content solely for personal, non-commercial use. Any other use, including reproduction or modification, requires prior written consent from us.

3. User Submissions

Any comments, feedback, suggestions, or other content submitted to us (collectively, “Submissions”) become the property of Infinity Furniture Maker. We are under no obligation to keep submissions confidential or provide compensation. You agree your submissions will not violate any third-party rights and will not contain unlawful, offensive, or defamatory content.

4. Products & Availability

All items are subject to availability. While we aim to maintain accurate stock information, we reserve the right to cancel any order if a product is unavailable, and will notify you promptly. Prices are listed in New Zealand Dollars (NZD) and include GST, unless stated otherwise.

5. Pricing & Promotions

We reserve the right to change product prices and details without prior notice. Promotions on this Site are subject to specific terms and conditions, which will be outlined where applicable.

6. Shipping & Delivery

At Infinity Furniture Maker, we aim to deliver your handcrafted furniture with care and attention. As each order is unique, shipping timeframes and charges vary based on your location and the nature of the product.

Please contact us directly at [email protected] to confirm:

• Estimated delivery timeframes
• Shipping and handling charges
• Regional delivery availability

We will provide accurate details at the time of order confirmation. Please note that shipping timeframes may be extended around New Zealand public holidays.

7. Returns & Refunds

Due to the custom nature of our products, we generally do not accept returns for change of mind. However, if your item is faulty or not as described, please contact us at [email protected] with your order number and details. See our Return Policy for further information.

8. Warranty

We offer a 1-Year Warranty from the date of delivery covering defects in materials and craftsmanship under normal household use.

Exclusions:

• Normal wear and tear
• Accidental damage or misuse
• Natural variations in wood or finish

Warranty claims require proof of purchase and may involve inspection or photo evidence.

9. Privacy & Data Use

We respect your privacy and manage your personal information in accordance with the Privacy Act 2020 (NZ). We use secure encryption (SSL) to protect online transactions. Your information will never be sold or shared outside of Infinity Furniture Maker unless required by law or explicitly consented to.

10. Inaccuracy Disclaimer

Occasionally, information on our Site may contain errors or omissions. We reserve the right to correct inaccuracies, update information, or cancel orders if errors are found, even after an order is placed.

11. Indemnity

You agree to indemnify and hold harmless Infinity Furniture Maker, its employees, agents, and affiliates against any claims, damages, liabilities, and expenses arising from your breach of these Terms or misuse of the Site.

12. Termination

We may suspend or terminate your access to the Site at any time, without notice, if you breach these Terms. Upon termination, all rights granted to you will cease immediately.

13. Severability

If any part of these Terms is found to be invalid or unenforceable, the remainder will continue in full force and effect.

14. Governing Law

These Terms are governed by the laws of New Zealand. You agree to submit to the exclusive jurisdiction of New Zealand courts in the event of any dispute.

15. Customisation & Design Notice

At Infinity Furniture Maker, we proudly offer custom-made furniture tailored to our customers’ specific preferences, dimensions, and styles. Each item is handcrafted with unique materials and finishes as chosen by the customer.

While some of our designs may bear resemblance to pieces seen elsewhere online, any similarity is purely coincidental or may result from customer inspiration or reference requests.

We kindly request that you do not raise disputes or claims regarding design similarities to products on other websites or platforms. We serve each of our customers with integrity and deliver handcrafted pieces based on their chosen designs, inspirations, and specifications.