Change of mind
As our pieces are made to order, we don’t accept returns for change of mind.
Help · Delivery & returns
We deliver across New Zealand.
Delivery is quoted to your address and confirmed with your order. Returns work differently for furniture made to order. Both are set out below.
01 — Delivery
Every order is different.
So there is no delivery price list. The cost and the timing are worked out for your piece and your address.
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Quoted to your address
As each order is unique, shipping timeframes and charges vary based on your location and the nature of the product.
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Confirmed with your order
We will provide accurate details at the time of order confirmation.
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Around public holidays
Please note that shipping timeframes may be extended around New Zealand public holidays.
02 — Returns
Returns and faults.
Faulty, or not as described
If your item is faulty or not as described, please contact us at admin@infinityfurniture.co.nz with your order number and details.
Warranty & careNothing here limits your rights under the Consumer Guarantees Act 1993.
Where is it going?
Include your address when you ask, and we’ll quote the delivery to it.